Terms of sale
Rooftop Cinema Terms of Sale
1.0 Tickets sold by Rooftop Cinema are subject to the following terms and conditions:
1.1 Tickets attract a booking fee and are inclusive of GST. We accept Mastercard, Visa and Bankcard. The booking fee is non-refundable.
1.2 Entry to Rooftop Cinema is on presentation of valid bar-coded Moshtix ticket.
1.3 This ticket will be sent via email upon purchase in PDF format or be issued to you at a Moshtix outlet please ensure that attendee details are on the ticket.
1.4 NO REFUNDS ON TICKET SALES.
1.5 All sales are final, unless the event is cancelled or rescheduled. Rooftop Cinema does not provide refunds for inadvertently booking the wrong session.
1.6 If a movie session is cancelled or terminated by Rooftop Cinema due to adverse weather conditions, patrons will receive a full refund to the credit card with which the tickets were purchased.
1.7 Customers who booked online or by phone will receive an automated refund to the credit card used to purchase the tickets. Customers who purchased tickets at the door will need to present the receipt issued at the transaction for a full cash refund.
1.8 Cancellation of a screening is at the discretion of Rooftop Cinema Management and can be made prior to or during a screening.
1.9 In the event that a session is cancelled by Rooftop Cinema, the front page of this website will advise of the cancellation by 6.30pm (where possible - inclement weather may cause the movie to be cancelled after 6.30pm).
1.10 If a movie session is cancelled or terminated due to decision by the host venue or other occurrence outside the Rooftop Cinema's direct control, all patrons will receive a refund to the credit card that the ticket was purchased with.
1.11 If a movie session is cancelled or terminated due to a mechanical breakdown all patrons will receive a refund to the credit card that the ticket was purchased with.
1.12 Rooftop Cinema reserves the right to add, withdraw, reschedule or substitute movie titles and to vary advertised prices, seating arrangements or audience capacity without notice.
1.13 Rooftop Cinema will not exchange or reschedule purchased tickets.
1.14 Late arrival may result in non-admittance until a suitable time during the movie.
Conditions of Entry to the Rooftop Cinema
2.0 Rooftop Cinema reserves the right to refuse entry to the venue.
2.1 This is an 18 years and over event. Those under 18 years of age will only be permitted when accompanied by a parent or guardian.
2.2 The Rooftop Cinema is a fully licensed and catered event. There is strictly no glass, no BYO drinks and no BYO food policy on the grounds.
2.3 Upon purchasing a ticket to Rooftop Cinema the purchaser agrees to be bound by the rules and regulations of the Liquor License that applies to the Rooftop Cinema site.
2.4 The Rooftop Cinema is an all weather event. Bring warm clothes, a blanket and some rain protection.
2.5 Rooftop Cinema does not guarantee entry to persons who have been booked for a specific session, including complimentary tickets.
2.6 Persons holding complimentary tickets may enter subject to availability. Reservations are highly recommended. Conditions of entry apply.
2.7 Seating is non-reserved and at the discretion of Rooftop Cinema staff.
2.8 Patrons must remain within Rooftop Cinema's permitted areas only.
2.9 Rooftop Cinema reserves the right to eject any person/s who is intoxicated and/or causing a disturbance to other patrons; such person/s will not be entitled to a refund or exchange of tickets. Rooftop Cinema seats 160 people, so book early to avoid missing out.